jiibet Privacy Policy

This Privacy Policy applies to all personal data collected and processed by jiibet in connection with the operation of the jiibet online gaming platform at jiibet.cam and all related services, communications, and customer support interactions.

For the purposes of the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, jiibet is the Personal Information Controller (PIC) — the entity that determines the purposes and means by which your personal data is processed.

This Policy applies to:

• All registered jiibet account holders;
• Visitors to the jiibet website who have not yet registered;
• Former account holders whose data is retained in accordance with our legal obligations;
• Individuals who contact jiibet via live chat, email, or any other support channel.

jiibet collects personal data through your direct interactions with the platform (registration, deposits, gameplay, support) and automatically through your device and browser during platform use. The categories of data collected are as follows:

• Full legal name as it appears on your government-issued ID
• Date of birth (to verify the 21+ age requirement under PAGCOR regulations)
• Philippine mobile number or email address used as your login identifier
• Residential address
• Account username and encrypted password
• Account creation date, time, and IP address

• Copies of government-issued photo identification (PhilSys, SSS, UMID, Passport, Driver's License, PRC ID, Voter's ID, or GSIS ID)
• Selfie photograph for liveness verification
• Proof of address documents (where required for enhanced due diligence)
• Source of funds documentation (where required for large withdrawal verification)

• Deposit amounts, dates, and payment methods used (GCash number, Maya account, bank account details as applicable)
• Withdrawal requests, amounts, and processing status
• Transaction history and account balance records
• Note: jiibet does not store full card numbers, CVV codes, or complete bank account credentials. Payment method tokens are handled directly by regulated payment processors.

• Games played, bet amounts, win/loss outcomes, session duration, and gameplay timestamps
• Bonus claims, wagering progress, and promotional history
• Responsible gaming settings (deposit limits, loss limits, self-exclusion status)

• IP address, device type and model, operating system, browser type and version
• Session tokens and authentication logs
• Platform performance data, error logs, and crash reports
• Geolocation data (city/region level, derived from IP address) to verify Philippine jurisdiction

• Live chat transcripts and support ticket records
• Email correspondence with jiibet support or compliance teams
• Records of marketing communication preferences and opt-in/opt-out history

jiibet processes your personal data for the following specific, legitimate purposes:

jiibet does not use automated decision-making or profiling in a manner that produces significant legal effects on players, except where required for fraud prevention or AML compliance, in which case affected players will be notified and may request human review.

Under the Data Privacy Act of 2012, jiibet relies on the following legal bases for processing your personal data:

• Contractual Necessity: Processing required to perform the contract between you and jiibet — including account management, gameplay, deposits, and withdrawals.
• Legal Obligation: Processing required to comply with applicable Philippine laws — including PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and data breach notification requirements.
• Legitimate Interests: Processing necessary for jiibet's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications, optional personalization features, and non-essential cookies — where you have provided clear, informed, and freely given consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

jiibet uses cookies and similar tracking technologies to operate the platform, maintain your login session, prevent fraud, and improve platform performance. Cookies are small text files stored on your device by your browser.

• Strictly Necessary Cookies: Essential for platform operation — including session authentication, security tokens, and load balancing. These cannot be disabled without breaking the platform's core functions.
• Functional Cookies: Remember your preferences — such as language settings, game lobby filters, and responsible gaming reminder intervals.
• Analytics Cookies: Collect aggregate, anonymized data about platform usage — pages visited, features used, session duration — to help jiibet improve performance. No individual identification occurs through these cookies.
• Security Cookies: Used for fraud detection and bot prevention, including device fingerprinting tokens that help identify suspicious login patterns.

jiibet does not use third-party advertising or retargeting cookies. You may manage cookie settings through your browser preferences. Disabling strictly necessary cookies will affect platform functionality.

jiibet does not sell, rent, or trade your personal data to third parties. Data is shared only in the following strictly defined circumstances:

• Payment Processors: GCash, Maya, BPI, BDO, Metrobank, 7-Eleven Cliqq, and cryptocurrency network processors receive transaction data required to execute deposits and withdrawals. These processors are bound by their own privacy policies and applicable Philippine financial regulations.
• KYC Verification Providers: Third-party identity verification services receive your KYC documents and biometric data for the sole purpose of confirming your identity and age. These providers operate under data processing agreements with jiibet and are prohibited from using your data for any other purpose.
• Game Providers: Game providers (JILI, PG Soft, FA Chai, Spadegaming, and others) receive anonymized session tokens and bet data necessary to operate game rounds. Your full identity is not shared with game providers.
• PAGCOR and Philippine Regulatory Authorities: jiibet is legally obligated to provide account data, transaction records, and player activity reports to PAGCOR and other Philippine government authorities upon lawful request or as part of regular regulatory reporting.
• Anti-Money Laundering Council (AMLC): Transaction records meeting reporting thresholds under the Anti-Money Laundering Act are reported to the AMLC as required by Philippine law.
• Law Enforcement: Personal data may be disclosed to Philippine law enforcement authorities pursuant to a valid court order, legal process, or lawful demand, in connection with fraud investigations, criminal proceedings, or national security matters.
• Professional Advisors: Legal counsel, auditors, and insurers may access data on a confidential basis for the purposes of legal advice, audit, or insurance claim processing.

Some of jiibet's service providers — including game streaming infrastructure, cloud hosting, and certain KYC verification services — may process data in locations outside the Philippines. Where such transfers occur, jiibet ensures that appropriate safeguards are in place to provide a level of data protection equivalent to the standards required under Philippine law, including:

• Data processing agreements incorporating standard contractual clauses approved by the National Privacy Commission;
• Transfer to jurisdictions with adequacy determinations recognized by the NPC; or
• Other legally recognized transfer mechanisms as permitted under the Data Privacy Act and its Implementing Rules.

Players may request information about the specific safeguards in place for any international transfer of their data by contacting jiibet's Data Protection Officer (DPO) at the contact details provided in Section 15.

jiibet retains personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. The following retention periods apply:

Upon expiry of the applicable retention period, data is securely deleted or permanently anonymized. Where anonymization is not technically possible, data is rendered inaccessible through technical access controls pending deletion.

Under Republic Act No. 10173 (Data Privacy Act of 2012), you have the following rights in relation to your personal data held by jiibet. These rights are exercisable by contacting jiibet's Data Protection Officer at the details in Section 15:

To exercise any of the above rights, contact the jiibet Data Protection Officer in writing via the email address in Section 15. jiibet will acknowledge your request within 72 hours and provide a substantive response within 15 business days, extendable by a further 15 days for complex requests with prior notice.

jiibet implements technical, organizational, and procedural security measures appropriate to the sensitivity of the personal data we process. Key security controls include:

• Encryption in Transit: All data transmitted between your device and jiibet is protected by TLS 1.2 or higher (256-bit encryption). HTTP connections are automatically redirected to HTTPS.
• Encryption at Rest: Sensitive personal data — including KYC documents, identity records, and payment data — is encrypted at rest using AES-256.
• Access Controls: Access to personal data is granted only to jiibet personnel who require it to perform their job functions. Access is role-based, logged, and subject to regular review. Privileged access requires multi-factor authentication.
• Intrusion Detection: jiibet's infrastructure is monitored 24/7 for unauthorized access attempts, anomalous traffic patterns, and potential data exfiltration.
• Third-Party Security Audits: jiibet engages independent security firms to conduct penetration testing and vulnerability assessments on a regular basis.
• Staff Training: All jiibet personnel with access to personal data receive data privacy training and are bound by confidentiality obligations.
• Incident Response: A documented data breach response plan is in place, including timelines for NPC notification and affected player communication as required under NPC Circular 16-03.

While jiibet implements robust security measures, no online platform can guarantee absolute security. Players are encouraged to use a strong, unique password for their jiibet account and to report any suspected unauthorized access immediately via live chat.

The jiibet platform is strictly intended for individuals who are at least 21 years of age — the minimum legal age for participation in casino-style gambling in the Philippines under PAGCOR regulations. jiibet does not knowingly collect personal data from individuals below the age of 21.

Age verification is a mandatory component of the jiibet KYC process. Where jiibet reasonably suspects or confirms that an account holder is under 21 years of age, the account will be immediately suspended, all transactions will be voided in accordance with the jiibet Terms and Conditions, and the data subject will be notified of the account closure.

If a parent or guardian believes their child has registered a jiibet account, they should contact jiibet's Data Protection Officer immediately using the contact details in Section 15. jiibet will take immediate action to close the account and delete the associated personal data.

jiibet may send promotional communications — including bonus offers, new game announcements, and loyalty program updates — to players who have provided explicit consent to receive such communications at the time of registration or subsequently through account settings.

Marketing communications are sent via the following channels: SMS to your registered Philippine mobile number; email to your registered email address; and in-platform notifications displayed within your logged-in jiibet account dashboard.

You may withdraw your consent to receive marketing communications at any time by:

• Updating your notification preferences in your jiibet account settings;
• Clicking the unsubscribe link in any jiibet marketing email;
• Requesting opt-out via jiibet live chat support.

Withdrawal of marketing consent does not affect the lawfulness of communications sent prior to withdrawal, and does not affect jiibet's ability to send you transactional communications (deposit confirmations, withdrawal notifications, security alerts, and KYC status updates) that are necessary for account operation.

The jiibet platform does not contain outbound links to third-party websites. However, in the ordinary course of payment processing, players are redirected to the interfaces of payment service providers (GCash, Maya, BPI Online, etc.) to authorize transactions. These redirections take place under the privacy policies of those third-party services, which are outside jiibet's control.

jiibet is not responsible for the privacy practices, data security, or content of third-party payment platforms. Players are encouraged to review the privacy policies of GCash, Maya, BPI, and other payment providers before authorizing transactions through those platforms.

jiibet reserves the right to update this Privacy Policy from time to time to reflect changes in applicable law, regulatory guidance from the National Privacy Commission or PAGCOR, platform functionality, or our data processing practices.

When material changes are made, jiibet will:

• Update the "Effective Date" at the top of this Policy;
• Display a prominent notification on the jiibet platform informing players of the update;
• Send an email notification to all registered account holders with a summary of the material changes, where the change is significant enough to require renewed consent or materially affects player rights.

Continued use of the jiibet platform after the effective date of any Privacy Policy update constitutes acceptance of the revised Policy. If you do not agree with any changes, you should close your account before the effective date of the updated Policy.

jiibet has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. All data subject rights requests, privacy complaints, and data protection enquiries should be directed to the DPO:

• Role: Data Protection Officer, jiibet
• Email: [email protected] — subject line: "Data Privacy Request"
• Response Time: Acknowledgment within 72 hours; substantive response within 15 business days
• Languages: English and Filipino

For general player support enquiries unrelated to data privacy — account issues, deposits, game disputes — contact the jiibet customer support team via live chat, available 24/7 from within your logged-in account.

If you believe jiibet has handled your personal data in violation of the Data Privacy Act of 2012, you have the right to file a complaint with the National Privacy Commission of the Philippines (NPC). Information about filing an NPC complaint is available through the NPC's official channels.